Rochester Regional Health East Ridge Road Behavioral Health
Levels of care
Detox · Inpatient · Outpatient · Aftercare · Co-occurring
Programs
8 specialty programs incl. adult rehab, alcohol rehab and cognitive behavioral therapy
Insurance
Financial assistance, financing available, medicaid, medicare
Accreditation
SAMHSA and The Joint Commission
Setting
Treatment center in Rochester, NY
Operating since
2014
About Rochester Regional Health East Ridge Road Behavioral Health
Rochester Regional Health East Ridge Road Behavioral Health is an outpatient behavioral health and substance use treatment program in Rochester, New York, serving adults ages 18 and over and their families.
Located at 490 East Ridge Road, the clinic provides outpatient mental health and addiction recovery services, including cooccurring disorder support.
As part of the larger Rochester Regional Health network, the center emphasizes individualized treatment planning, emotional wellbeing and a safe, encouraging care environment.
Group Based Support
Care typically begins with an assessment and individualized treatment planning, followed by coordinated outpatient services.
As part of a broader behavioral health system, the clinic connects clients to therapy, medication management, care management and group based support.
Clients can expect individual and group therapy, health monitoring and support for cooccurring mental health and substance use needs.
Common concerns addressed across the system include anxiety, depression, bipolar disorder and addiction recovery, all delivered through evidence based, person centered care.
Quick Facts About East Ridge Road Behavioral Health
- Location: Rochester, New York at 490 East Ridge Road, with services continuing at 1381 East Ridge Road, Suite 5 after July 29, 2026
- Levels of care: Outpatient behavioral health and addiction recovery services
- Who they treat: Adults ages 18 and over and their families, including those with cooccurring disorders
- Approach: Individualized treatment planning, care coordination and group support
- Payment options: Medicaid, Medicare, TRICARE, private insurance, self pay, sliding scale and financial assistance
- Amenities: Free parking, handicap accessibility and free WiFi
Getting Started
To begin care at Rochester Regional Health East Ridge Road Behavioral Health in Rochester, New York, reach out to schedule an assessment and review your individualized treatment needs.
An intake team member can explain available programs and payment or insurance options.
Contact the clinic today to learn more about outpatient behavioral health and addiction recovery services.
Addiction treatment programs
- Adult rehab
- Alcohol rehab
- Cognitive behavioral therapy
- Men's program
- Opioid rehab
- Elderly substance abuse treatment
- Women's program
- Young adult program
Levels of care
- Detox
- Detox treatment takes its own amount of time for each person. How long it lasts depends on the substance involved and on the person going through it.
- Inpatient / residential
- Work continues day by day for as long as needed, and the length of an inpatient stay varies in New York.
- Outpatient
- Outpatient care fits people whose needs are mild and steady and whose home life is supportive. It is often a first step into treatment.
- Aftercare support
- Anyone who wants steady contact after treatment can count on regular check-ins that often continue for months.
- Co-occurring disorders
- When care in New York addresses both conditions, therapy and psychiatric support can work as one team. Sessions give each part of treatment the same goal.
Insurance & payment
- Financial assistance
- Financing available
- Medicaid
- Medicare
- TRICARE / military insurance
- Private insurance
- Self-pay
- Sliding scale fees
Rochester Regional Health East Ridge Road Behavioral Health lists the insurance and payment options above; the admissions team verifies coverage before you commit. If you're unsure what your plan covers, check below or call the center directly.
Accreditation & licensing
- SAMHSA
- The Joint Commission #719
Joint Commission accreditation is a voluntary review of a treatment center's quality and safety standards. How we check accreditation →
Location & hours
- Address
-
490 East Ridge Road
Rochester, NY 14621 - Phone
- 585-922-9900
- Website
- rochesterregional.org
- Hours
- Monday-Friday 8:30am-5pm, Saturday-Sunday closed
- Nearby
- On the north side of Rochester.
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