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Privacy Policy

This Privacy Policy is meant to help you understand what data we collect, why we collect it, and what we do with it. This is important; we hope you will take time to read it carefully. And remember, you can always email us or call us by phone to ask us any specific questions.

Last modified: January 19, 2018

There are many different ways you can use our services – to search for addiction information and share information, to communicate with other people or to create new content. When you share information with us, for example by we can make those services even better and help more people find treatment.

Our Privacy Policy explains:

  • What information we collect and why we collect it.
  • How we use that information.
  • The choices we offer, including how to access and update information.

We’ve tried to keep it as simple as possible, but if you’re not familiar with terms like cookies, IP addresses, pixel tags, and browsers, then read about these key terms first. Your privacy matters to Addictions so whether you are new to the internet or a long-time user, please do take the time to get to know our practices – and if you have any questions contact us.

Information we collect

We collect information to provide better services to all of our users – from figuring out basic stuff like which language you speak, to more complex things like which ads you’ll find most useful, the people who matter most to you online, or which YouTube videos you might like.

We collect information in the following ways:

The information you give us.
For example, many of our services require you to identify yourself. When you do, we’ll ask for personal information, like your name, email address or telephone number. If you want to take full advantage of the sharing features we offer, your data may pass to a social network, which may include your IP.

Information we get from your use of our services. We collect information about the services that you use and how you use them like when you read an article, visit a page that uses our tracking, or view and interacts with our ads and content. This information includes:

  • Device information
  • We collect device-specific information (such as your hardware model, operating system version, unique device identifiers, and mobile network information including phone number).
  • Log information
  • When you use our services or view content provided by Addictions.com, we automatically collect and store certain information in server logs.
  • This includes:
  •  details of how you used our service, such as your search queries.
  • referral URL.
  •  cookies that may uniquely identify your browser.
  • Location information
  • When you use Addictions services, we may collect and process information about your actual location. We use various technologies to determine location, such as IP address.

We may collect and store information (including personal information) locally on your device using mechanisms such as browser web storage (including HTML 5) and application data caches.

Cookies and similar technologies

We and our partners use various technologies to collect and store information when you visit a service, and this may include using cookies or similar technologies to identify your browser or device. We also use these technologies to collect and store information when you interact with services we offer to our partners, such as advertising services or our features that may appear on other sites. Other  Analytics product helps businesses and site owners analyze the traffic to their websites and apps. When used in conjunction with our advertising services, such as those using the DoubleClick cookie, Addictions Analytics information is linked, by the Addictions Analytics customer or by Addictions, using Addictions technology, with information about visits to multiple sites.
Information we collect when you are signed in to Addictions, in addition to the information we obtain about you from partners, may be associated with your Addictions Account. When information is associated with your Addictions Account, we treat it as personal information. For more information about how you can access, manage or delete information that is associated with your Addictions Account, visit the Transparency and choice section of this policy.

How we use the information we collect

We use the information we collect from all of our services to provide, maintain, protect and improve them, to develop new ones, and to protect Addictions and our users. We also use this information to offer you tailored content – like giving you more relevant search results and ads.
We may use the name you provide for your Addictions Profile across all of the services we offer that require an Addictions Account. In addition, we may replace past names associated with your Addictions Account so that you are represented consistently across all our services. If other users already have your email or other information that identifies you, we may show them your publicly visible Addictions Profile information, such as your name and photo.

We may use your email address to inform you about our services, such as letting you know about upcoming changes or improvements.

We use information collected from cookies and other technologies, like pixel tags, to improve your user experience and the overall quality of our services.

One of the products we use to do this on our own services is Addictions Analytics. For example, by saving your language preferences, we’ll be able to have our services appear in the language you prefer. When showing you tailored ads, we will not associate an identifier from cookies or similar technologies with sensitive categories, such as those based on race, religion, sexual orientation or health.
Our automated systems analyze your content (including emails) to provide you personally relevant product features, such as customized search results, tailored advertising, and spam and malware detection.
We may combine personal information from one service with information, including personal information, from other Addictions services – for example, to make it easier to share things with people you know. Depending on your account settings, your activity on other sites and apps may be associated with your personal information in order to improve Addictions services and the ads delivered by Addictions.
We will ask for your consent before using information for a purpose other than those that are set out in this Privacy Policy.

Addictions processes personal information on our servers in many countries around the world. We may process your personal information on a server located outside the country where you live.

Transparency and choice

People have different privacy concerns. Our goal is to be clear about what information we collect so that you can make meaningful choices about how it is used. For example, you can:

Review and control certain types of information tied to your Addictions Account by using the WordPress  Dashboard.
View and edit your preferences about the Addictions ads shown to you on Addictions and across the web, such as which categories might interest you, using Ads Settings. You can also visit that page to opt out of certain Addictions advertising services.
Adjust how the Profile associated with your Addictions Account appears to others.
Control who you share information with through your Addictions Account.
Take information associated with your Addictions Account out of many of our services.
Choose whether your Profile name and Profile photo appear in shared endorsements that appear in ads.
You may also set your browser to block all cookies, including cookies associated with our services, or to indicate when a cookie is being set by us. However, it’s important to remember that many of our services may not function properly if your cookies are disabled. For example, we may not remember your language preferences.

Information you share

Many of our services let you share information with others. Remember that when you share information publicly, it may be indexable by search engines, including Addictions. Our services provide you with different options for sharing and removing your content.

Accessing and updating your personal information

Whenever you use our services, we aim to provide you with access to your personal information. If that information is wrong, we strive to give you ways to update it quickly or to delete it – unless we have to keep that information for legitimate business or legal purposes.
We aim to maintain our services in a manner that protects information from accidental or malicious destruction. Because of this, after you delete information from our services, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.

Information we share

We do not share personal information with companies, organizations, and individuals outside of Addictions unless one of the following circumstances applies:
With your consent
We will share personal information with companies, organizations or individuals outside of Addictions when we have your consent to do so. We require opt-in consent for the sharing of any sensitive personal information.
With domain administrators
If your Addictions Account is managed for you by a domain administrator (for example, for G Suite users) then your domain administrator and resellers who provide user support to your organization will have access to your Addictions Account information (including your email and other data). Your domain administrator may be able to:
o view statistics regarding your account, like statistics regarding applications you install.
o change your account password.
o suspend or terminate your account access.
o access or retain information stored as part of your account.
o receive your account information in order to satisfy applicable law, regulation, legal process or enforceable governmental request.
o restrict your ability to delete or edit information or privacy settings.
Please refer to your domain administrator’s privacy policy for more information.
For external processing
We provide personal information to our affiliates or other trusted businesses or persons to process it for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures.
For legal reasons
We will share personal information with companies, organizations or individuals outside of Addictions if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:
o meet any applicable law, regulation, legal process or enforceable governmental request.
o enforce applicable Terms of Service, including investigation of potential violations.
o detect, prevent, or otherwise address fraud, security or technical issues.
o protect against harm to the rights, property or safety of Addictions, our users or the public as required or permitted by law.
We may share non-personally identifiable information publicly and with our partners – like publishers, advertisers or connected sites. For example, we may share information publicly to show trends about the general use of our services.
If Addictions is involved in a merger, acquisition or asset sale, we will continue to ensure the confidentiality of any personal information and give affected users notice before personal information is transferred or becomes subject to a different privacy policy.

Information security

We work hard to protect Addictions and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. In particular:
We encrypt many of our services using SSL.
We use a CDN called Cloudflare and you can view their privacy policy.
We review our information collection, storage, and processing practices, including physical security measures, to guard against unauthorized access to systems.
We restrict access to personal information to Addictions employees, contractors, and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.

When this Privacy Policy applies

Our Privacy Policy applies to all of the services offered by Addictions LLC and its affiliates, including services Addictions provides on the phone but exclude services that have separate privacy policies that do not incorporate this Privacy Policy.
Our Privacy Policy does not apply to services offered by other companies or individuals, including products or sites that may be displayed to you in search results, sites that may include Addictions services or other sites linked from our services. Our Privacy Policy does not cover the information practices of other companies and organizations who advertise our services, and who may use cookies, pixel tags and other technologies to serve and offer relevant ads.

Compliance and cooperation with regulatory authorities

We regularly review our compliance with our Privacy Policy. We also adhere to several self-regulatory frameworks, including the EU-US and Swiss-US Privacy Shield Frameworks. When we receive formal written complaints, we will contact the person who made the complaint to follow up. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that we cannot resolve with our users directly.

Changes

Our Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes). We will also keep prior versions of this Privacy Policy in an archive for your review.

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