Nicasa Behavioral Health Services

Nicasa Behavioral Health Services on Greenwood Avenue is located in picturesque Waukegan, Illinois, surrounded by nature preserves, Waukegan Harbor and Marina with beautiful gardens and trails and even has a municipal beach. It’s away from the windy city but still close enough to be considered a part of the greater Chicago metropolitan area.

While Nicasa does offer residential services on Grand Avenue, this location is for outpatient services associated with DUI and DWI services as well as any walk-in assessments for their mental health, behavioral and addiction treatment programs. They’re open on weekdays and Saturdays.

Young and Old

Nicasa has services for adults as well as adolescent services for youth aged 12 to 18. There are programs and individual treatment plan options for those struggling with mental health issues such as anxiety, depression, mood and personality disorders, and behavioral issues. Addiction treatment is available for alcohol and drug abuse but also for addictions such as social media, porn, or gambling.

Mixed Reviews

They have mixed reviews online with Facebook having an average of 4.6 out of 5 from 10 past clients but on sites like Google they post an average of only 2.5 out of 5 from 15 reviewers. The most common complaint through all review sites from past clients, families, and former employees was that they were unprofessional and bad at paperwork or documentation. Any positive reviews felt like the counselling and addiction treatment programs were beneficial in the client’s road to recovery.

Insurance is accepted, though it’s important that clients verify coverage with their individual insurance provider to ensure there are no surprises when it comes to out-of-pocket expenses.